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Apple Screen/Keyboard Problem on PowerBook
G4 Titanium's
Originally posted on August
25th, 2002
I guess the laid back Apple employees
lost their calculators...
Those spunky darn kids over at
Apple are just full of Jumping Jack Flash highjinks these days.
Man, with all that THINKing
and SWITCHing going on over there, you'd think that
nothing could go wrong...
Aside from my personal feelings
that Apple Computers have a long way to go before corporate America
will take them seriously, I have to deal with them on a daily
basis for my clients.
I discovered this interesting
problem while picking up three broken dead on arrival laptops
from the Apple store in Palo Alto California. While Bill, one
of the managers of the store, was looking for the three boxes
and power supplies that was misplaced when I brought the laptops
in I thought I would spend my time checking out the laptops on
the counter while he looked.
Upon opening one of the laptops
to display the screen and keyboard, my eyes immediately focused
on the the scratched/rubbed in keyboard marks on the screen.
Hmmm... I thought. I don't remember seeing these marks before.
I would've noticed that, just as I had noticed them now. These
were three brand-new laptops direct from CDW. Don't get me started
on CDW. I'll never shop there again for anything. When Bill found
my boxes and power supplies I asked about the marks on the screens,
and while not making eye contact (as Apple reps do when confronted),
he said that's a Phenomenon of these laptops. Nothing could be done
about it. I remarked that maybe the designers, you know, the
one's with all that THINKing
SWITCHing and creativity, could have designed
it to fit properly. He suggested that I look online for some
pads that are marketed for laptops with this Phenomenon...
I can imagine in the future when
my client wants to sell these laptops and upgrade to a newer
ones, the prospective buyer will look at these screens and decide
whether to buy it or not, based on how bad the screen looks with
all those scratches made by the keyboard rubbing up against the
screen. The screens aren't too bad right now, it is noticeable
thou, but after a few months use I can predict that it'll look
like crap.
A familiar Apple commercial from
the 80s comes to mind...
I don't think that word Titanium
applies here guys, maybe something with a softer touch, like
pewter or plastic.
My two cents.
Michael Chukov - Apple Lover
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