Reconnect your PPPOE connection with
your Linksys Router...
PPPOE sucks sometimes...
Reconnecting after a PPPOE disconnect
is pretty easy.
To reconnect, use the browser
to go to the Router's Setup page at 192.168.1.1. Click on the
Status tab. If the PPPOE status is "connected", verify
there is a WAN ip address present. It should not be 0.0.0.0.
If an error stating "unable
to connect to pppoe server" is displayed, the modem and/or
router need to be reset. Try resetting the modem first, by unplugging
it or switching it off for 30 seconds and then powering it back
on. Wait until the dsl link becomes solid before attempting to
connect through the Router's Status page. If this fails, unplug
the router for 30 seconds and power on again. After the diag
light has gone out, try reconnecting from the status page. If
the connection is still not working, try powering off both the
modem and the router, then plugging the modem in first. Wait
until the dsl link is established before powering on the router.
Wait for the diag light to go out before reconnecting through
the status tab on the router.
If an error stating "LCP
negotiation failure" is displayed, the internet service
provider may have changed the lcp login duration for the pppoe
upon upgrading their servers. This can be resolved by upgrading
the firmware. Firmware 1.39 has an acceptable duration for most
internet service providers at this time. Firmware 1.38.5 works
for most others. If problems are still occurring with 1.37, upgrade
If getting a "PPPOE authentication
failure" message, the username or password is incorrect.